Manage Group Permits on CMRPay

Group Permit Management consists of 2 components:

• Portal: setup
• CMRPay: management

This document shows you how to assign and manage a permit in CMRPay. 

Note: Permits must first be set up in the portal before you can assign or manage them in CMRPay. You cannot manually assign a permit number in the back office.

Note: Group permits require an administrator to be assigned. The group administrator would be responsible for:

• maintaining and assigning all the permits in the group configuration
• managing permits that have been assigned in a batch (or group)
• assigning and updating the permits
• paying for the permits
• enabling automatic renewals after the initial purchase

Meanwhile, a permit holder (the person who uses the permit when parking):

• cannot make changes to their information or to the permit
• cannot interact with any permit received as part of a group, so they cannot manage, pay for, or interact with the permit in any way (including logging in and viewing the permit on CMRPay) 

Note: In organizations with large numbers of internal permits, you should encourage each organization to manage its own permit groups due to the effort required of gathering, entering, and maintaining employee information for each permit.

Assign a Permit

1. Log in to CMRPay, then select "Got It" on the administrator welcome message.

2. 

   Select Your Account, then navigate to the desired Group Permit
   

3. Select the permit link (e.g., Industrial District)
   

4. Select Assign Permit
   
   

   1. Note: the permit must have been created and linked in the back office. If you are unable to assign a permit, create a Support Ticket.

5. Complete the form, then select Assign
   

Manage Permit Details

1. Log in to CMRPay

2. Select Your Account, then navigate to the desired Group Permit

3. Select the permit link (e.g., Industrial District)

4. Select the […] action button
   

5. Select from the Actions menu
   

   1. Permit Details: can unassign a permit

      1. Select Permit Details

      2. Select Unassign

      3. Select Unassign Permit

   2. Permit Holder: can edit

      1. Select Permit Holder

      2. Select Edit

      3. Make changes as desired

      4. Select Save

   3. Vehicle Info: can edit

      1. Select Vehicle Info

      2. Select Edit

      3. Make changes as desired

      4. Select Save