Manage Group Permits on CMRPay

Group Permit Management consists of 2 components:

• Portal: setup
• CMRPay: management

This document shows you how to assign and manage a permit in CMRPay. Note: permits must first be set up in the portal before you can assign or manage them in CMRPay.

Note: A group administrator can manage permits that have been assigned in a batch (or group), while a permit holder (the person who uses the permit when parking) cannot make changes to their information or to the permit. Permit holders cannot interact with any permit received as part of a group, so they cannot manage, pay for, or interact with the permit in any way (including logging in and viewing the permit on CMRPay).

Assign a Permit

1. Log in to CMRPay, then select "Got It" on the administrator welcome message.

2. 

   Select Your Account, then navigate to the desired Group Permit
   

3. Select the permit link (e.g., Industrial District)
   

4. Select Assign Permit
   
   

   1. Note: the permit must have been created and linked in the back office. If you are unable to assign a permit, contact help@passportinc.com.

5. Complete the form, then select Assign
   

Manage Permit Details

1. Log in to CMRPay

2. Select Your Account, then navigate to the desired Group Permit

3. Select the permit link (e.g., Industrial District)

4. Select the […] action button
   

5. Select from the Actions menu
   

   1. Permit Details: can unassign a permit

      1. Select Permit Details

      2. Select Unassign

      3. Select Unassign Permit

   2. Permit Holder: can edit

      1. Select Permit Holder

      2. Select Edit

      3. Make changes as desired

      4. Select Save

   3. Vehicle Info: can edit

      1. Select Vehicle Info

      2. Select Edit

      3. Make changes as desired

      4. Select Save