Overview
Group Permit Management consists of 2 components:
- Portal: setup
- CMRPay: management
This document shows you how to assign and manage a permit in CMRPay.
Note: Permits must first be set up in the portal before you can assign or manage them in CMRPay. You cannot manually assign a permit number in the back office.
Note: Group permits require an administrator to be assigned. The group administrator would be responsible for:
- maintaining and assigning all the permits in the group configuration
- managing permits that have been assigned in a batch (or group)
- assigning and updating the permits
- paying for the permits
- enabling automatic renewals after the initial purchase
Meanwhile, a permit holder (the person who uses the permit when parking):
- cannot make changes to their information or to the permit
- cannot interact with any permit received as part of a group, so they cannot manage, pay for, or interact with the permit in any way (including logging in and viewing the permit on CMRPay)
Note: In organizations with large numbers of internal permits, >you should encourage each organization to manage its own permit groups due to the effort required of gathering, entering, and maintaining employee information for each permit.
Assign a Permit
Log in to CMRPay, then select "Got It" on the administrator welcome message.
Select Your Account, then navigate to the desired Group Permit
Select the permit link (e.g., Industrial District)
Select Assign Permit
Note: the permit must have been created and linked in the back office. If you are unable to assign a permit, create a Support Ticket.
Complete the form, then select Assign
Manage Permit Details
Log in to CMRPay
Select Your Account, then navigate to the desired Group Permit
Select the permit link (e.g., Industrial District)
Select the […] action button
Select from the Actions menu
Permit Details: can unassign a permit
Select Permit Details
Select Unassign
Select Unassign Permit
Permit Holder: can edit
Select Permit Holder
Select Edit
Make changes as desired
Select Save
Vehicle Info: can edit
Select Vehicle Info
Select Edit
Make changes as desired
Select Save
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