Passport Mobile Pay Case Studies (OpsMan Web)

Modified on Wed, 18 Jan, 2023 at 12:51 PM

Overview

Learn more about how operators are using Passport's mobile pay app to increase efficiency and improve the user experience.


Asbury Park, NJ Case Study 

Asbury Park, NJ is a popular vacation destination for New York and New Jersey residents. The city’s historical boardwalk, concert offerings, and a plethora of bars and restaurants attract visitors and residents year round.


While Asbury Park had implemented another mobile parking solution in 2012, the city knew it could enhance the user experience for its parkers and enforcement officers. The city was seeking a mobile payment parking solution that would support its strategy to create a better parking experience for residents, employees and visitors.


Read more about why Asbury Park chose to acquire Passport's mobile pay solution through our NCPA partnership.

 


University of Nebraska - Lincoln Case Study 

The University of Nebraska- Lincoln (UNL) transitioned from its previous mobile parking app provider to Passport to improve the level of parker support and client service. Changing providers for a customer-facing system like mobile payments can be risky, and successfully transitioning providers requires experience and care. Passport is an expert in technology implementations and transitions and not only successfully helped the campus switch providers, but also delivered value-added services to improve the campus parking experience, resulting in increased app utilization.


Read more about how the University of Nebraska-Lincoln optimized their parking environment with Passport.    

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