How to send Letters using Tag Violations

• Go to Ticketing -> Tag Violations.
  
  

• Create a new tag using Create New Tag button e.g. Send Letters

• Use the Filters on the left to narrow down the desired violations

• Select the violations for which you want to send letters,  click on Tag Violations option, and then again on the Tag Violations button.
  
  

• Now use the Add Filter option on the left to include a filter for Violation Tag
  
  

• Select Yes on the newly created "Send Letters" tag. Now click on Select All, and then on Generate Automated Letter. 
• Select the date to send and hit Generate Letter.
  
  

To remove the tag from a given Violation, click on the violation from the same Tag Violation screen, scroll down, and use the Remove Tag option