City Profiles Lab

Modified on Fri, 23 Feb at 3:51 PM


The City Profiles feature works with our Performance Benchmarking to provide data-driven points of reference so you can compare your operations and outcomes. 

Parking leaders generally operate in a void of information and struggle both to get city leaders to support policy changes and to gauge the impacts of those changes on the city and their citizens. 

Cities often can't easily answer the question, “What outcomes should we target in our city regarding parking, enforcement, or permits?” and without manual effort cannot answer the question, "How do our operations match up against other cities?"

Passport will help you answer these questions by providing cities with benchmark data from other Passport clients.


When you participate in City Profiles, you will experience a game-changing digital product that is poised to revolutionize the industry. Our cutting-edge digital product introduces groundbreaking features and functionalities that have never been seen in the industry. Sign up now and become among the first in the industry to experience this groundbreaking product. 


After deciding to participate, cities will complete a form that includes information about their city that includes: parking demand, operations, sessions, budget and other general information.

After you complete this form, you will be able to review your own data as well as the data from other municipalities. 

Operator data will not be shared in Performance Benchmarking or City Profile until you opt in to data-sharing. Operators can only access the feature and see data for other operators after they have opted in. If at any point the operator no longer wishes to participate in these features, we will allow them to opt out and their data will no longer be visible to other operators. Operators who opt out cannot access the feature or see data for other operators.

Operators will opt in or opt out of data-sharing as whole, not for individual products. For example, if an operator opts in to data-sharing, they would then be eligible to participate in both Performance Benchmarking and the City Profile (and any new data-sharing features Passport releases in the future).

If you have not opted in to data sharing, this modal will display:


Peer Cities. After you complete your own City Profile, you will have access to profiles for all participating cities. The dashboard provides an overview all cities, however you can click on any image to view the complete profile.

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