Labs Overview

Modified on Fri, 23 Feb 2024 at 03:49 PM



Passport Labs provides an interactive space in portal where Passport can share innovative ideas with you, our clients. Passport Labs provides you the opportunity to become active participants in the product development process. 


If you need help enabling this feature, create a Support Ticket.


When you choose to participate in a lab, you will have the opportunity to share opinions and feedback about ideas currently in development. By being involved in the process, your needs will be better addressed in each product.

You will have the opportunity to share valuable feedback by testing pre-development products, participating in surveys, and signing up for user interviews.

Lab Status

Each lab will be assigned a status so you know what to expect. 

  • Hypothesis. New ideas that haven’t been coded, as well as opportunities to provide feedback
    • Examples: prototypes, surveys, sign ups for user interviews, etc.
  • Experiment. Ideas that have been coded where users can play around with an early version of the idea
  • Analysis. Lab summary and next steps

Active Labs

To learn more, check out our blog post.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article