Overview
The custom report is similar to other ticketing reports, but it provides an extensive list of filters to allow a unique report output specific to your needs.
Instructions
- In OpsMan, navigate to the Reports > Ticketing > Custom Report tab
- Use the filters to generate the report you need
- Note: Add filters as necessary
- Use the Schedule This feature on the top right-hand side of the report to schedule a report to be generated and sent to your email during the time you designate
- Fields
- Total Fee. The total sum of the base amount of the citations (not including the escalation fees).
- Total Penalty. The total sum of the escalated fees.
- Total Violation Amount. The sum of the total fees plus total penalties, including adjustments.
- Total Adjustments. The amount that was manually adjusted (reflect both discounts and escalations).
- Total Amount Paid. The total dollar amount paid from the citations.
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