Introducing ... the Parker and Session Search page

Modified on Tue, 17 Jan 2023 at 05:30 PM


To improve your search experience, Passport will be combining the Parking Session Lookup page and the Parker Support page into a single location: Parker and Session Search.

This upgrade will provide:

  • A dramatic reduction in the time it takes to retrieve a record after performing a search.
  • A one-stop location that allows you to search for either a Parker or a Session on one single page.
  • Immediate redirection to result details when only one item is returned in a search.
    • Scenario: When your search generates only one result, you won’t need to scan a table then select the result you need. The upgrade ensures that single results open immediately.


How will my experience change?

  • The Parking Session Lookup page will be discontinued.
    • Tip: Make sure to update any bookmarks that reference this page.
  • The Parker Support page will be updated to be called Parker and Session Search.
    • You’ll notice that items from the Parking Session Lookup page will now appear on the combined page.

Do I need to do anything in order for this change to happen?

  • No action required!

Will all users in my organization have the same experience?

  • Yes!

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