Teams have more visibility and control across citation workflows — from how payment history and balances are displayed, to how operators and users are managed across locations.

Session and account management improvements make it easier for teams to access historical activity, locate transactions, and configure pricing rules with more flexibility.

Agencies have better tools to manage the full permit lifecycle, with improvements to how applications are reviewed, how permit records are searched, and how applicants and administrators communicate through the process.

Passport now supports ACH payments, giving agencies more flexibility in how they collect and manage transactions. New reporting tools make it easier to reconcile settled revenue and get a clearer picture of payment activity across zones.

Updates to user authentication improve Portal performance, resulting in faster load times and a smoother overall experience.